Need help with 7PRACTICE? We’re here to help with account access, subscriptions, billing questions, technical issues, or general feedback.
Contact Support
When contacting support, please describe the issue you’re experiencing and the device or iOS version you’re using.
Please do not send passwords, authentication codes, private journal entries, or other sensitive information by email.
Subscriptions and billing
7PRACTICE Premium subscriptions purchased through the iOS app are billed and managed by Apple.
Users can manage or cancel from:
Settings → [Your Name] → Subscriptions → 7PRACTICE
Canceling prevents future renewals. Premium access generally remains available through the end of the current paid subscription period.
Restore purchases
If Premium is not appearing, open:
7PRACTICE → Profile → Subscription → Restore Purchases
Free trials
Eligible customers may be offered an introductory free trial through Apple.
Eligibility is determined by Apple and may vary by account and subscription history.
Unless canceled before the trial ends, the subscription automatically renews at the price shown by Apple.
Account deletion
Users can request account deletion from within the app.
Deleting a 7PRACTICE account does not automatically cancel an Apple subscription.
AI coaching
Some Premium features use AI to provide goal coaching, reflection prompts, and progress insights.
AI-generated content may be incomplete or inaccurate and is not medical, mental-health, financial, legal, or other professional advice.
Policies
Learn how 7PRACTICE handles information in the Privacy Policy and review the rules for using the service in the Terms of Use.